Two years of free product support. LIVE CHAT SUPPORT. Rated with a customer service satisfaction of 99.6%, our knowledgeable team of experts is here to help 24/7. Ask a question, read through featured discussions, get advice, share tips and help someone else who is looking for answers. Chat and email support are always free. Internet Mobile Smart Home Connect the Melita cable to the connector labelled CABLE (2) on the back of the modem. Are you looking for tips on setting up and activating your Internet modem or new TV equipment? No need to wait for repair experts to arrive at your home, ARRIS Assist’s 24-hour technical support gives … Self Help Videos. Popular Articles. Start here! PHONE SUPPORT. We provide real-time, one-on-one out of warranty phone support for $39.99. ARRIS Consumer Support Products List. In total, you can communicate with Arris using 2 different media: phone, web. View More. ARRIS Assist™ Premium Technical Support makes it easy to fix any issues with your home networking devices, along with your PC, tablets, laptops, security cameras and more! Arris has a page or online help desk for customer service, but you can also call them on the phone. General Help Topics WiFi Network Name (SSID) and Password Setup Email and Server Setting Information Power Cycling a Modem or EMTA Parental and Purchase Controls Power Cycle a Converter. Coronavirus (COVID-19) Disruption Our Call Center is experiencing a high number of calls due to the COVID-19 situation. Self Connect. Go to Community. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. Contact us via Live Chat or at 888.403.2667 . Your account at your fingertips. These guides will help. ; Connect the telephone wire (if installed) to the connector labelled TEL1 (3) on the back of the modem. Antivirus Protection Start here! ; Connect your computer and any other devices to the modem using an Ethernet cable (4). To order Suddenlink residential services, go online or use our provided phone number. PHONE SUPPORT We're here to help! TiVo Help TiVo Home Networking Settings Customizing TiVo Guide Options TiVo Recording Space Common TiVo Voice Commands. LIVE CHAT SUPPORT. Internet Not Working Changing Your WiFi Password WiFi ONE FAQ's Supported Cable Modems - Residential Only TV Everywhere Coronavirus (COVID-19) Customer Assistance FAQs How do I cancel, disconnect, or change my service? EMAIL SUPPORT. Chat and email support is always free. Get help with your Armstrong internet, television, telephone and other services. Sign in for the easiest way to view and pay your bill, manage your account, watch TV anywhere and more. Self-serve solutions at a glance. Slow internet speeds, lost internet connection, intermittent or poor wireless range? 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