The appointment date we give you for the engineer to come round to install your Fibre will give us time to post your BT Hub (if you need one). Ours is using the old Huawei 4 data, 2 phone port ONT. Here’s the new one. In March 2020, Openreach and BT launched new FTTP service speeds (up to 1000 Mbps), with lower pricing, but these higher speeds are still only available from BT. There are different ways of installing fibre broadband, depending on what kind of property you live in or whether there's an Openreach modem already installed. 16h34. FTTP Install Process [link to this post] ... As I understand it, KCI refers to the BT ordering process. This makes it sound more complicated than FTTC. Availability will also be indicated on the above checkers. BT Consumer FTTP Install Process Andrews & Arnold (AAISP) FTTP Info It transpires that my order has been cancelled however i'm awaiting a callback from a manager to explain things further. BTWholesale Speedtest: speedtest.btwholesale.com They are sending an engineer to reactivate my copper landline (I'm with Virgin at the moment). KCI1 = order received, KCI2 = order committed, KCI3 = order complete. I ordered BT FTTP yesterday and it does not come with Digital Voice. 16h05. Once your line is showing as "Ultrafast Accepting Orders" (see: link) you can make an order with your choice of ISP (Internet Service provider).The process is: Make an order with an ISP for a suitable package (speeds are the main variation). ‎19-09-2020 Ultrafast FTTP Internet From BT, BT FTTP Ultra-fast 330mbps Internet is one of the fastest you can get for residential homes. At the moment all of the installs they've done so far have taken over 8 hours to do with more than half lasting into a second day. If your line comes from an overhead cable then I don't believe an external CSP is needed. In this article: How to check if fibre broadband is available to you; Ordering Fibre broadband BT offered a 160Mbs/20Mbs FTTP connection for £35 with free installation. Once your line is showing as "Ultrafast Accepting Orders" (see: link) you can make an order with your choice of ISP (Internet Service provider).The process is: Make an order with an ISP for a suitable package (speeds are the main variation). This shows what is available. FTTP Order and Installation. 16h12, ‎03-01-2020 As @Keith_Beddoe has stated your best option is to contact the developer and find out what arrangements (if any) they have made with Openreach. on I have dug an underground track for the wiring duct just to make it easier on the bank account. ‎19-09-2020 Hi @richarde90 welcome to the community and thanks for posting, I'm really sorry the installation process wasn't fully explained when you spoke to the sales team. Over the last 12 months there’s been a lot of work going on to evolve the installation process. edit: typos The installation process of the BT Cloud app is pretty standard and as such cannot really be criticised but after that it fails when compared to several benchmarks of good software, for example the setup process (e.g. 0800 587 4787, on Happy days guys - after months of emailing ISP's, chasing, wrangling etc - finally been given a date for my FTTP installation (Bradwell Abbey Exchange, Milton Keynes) The date I was given is 23/6 - Thursday. 18h33. So what happens? Announcements, Guides & Community Updates. BTWholesale Speedtest: speedtest.btwholesale.com * However, we are in the process of scaling availability of … So what happens? Just for comparison, a Standard Connection (engineer installation) normally costs £98.48 +vat for their consumer FTTP broadband tiers, while the new premium option costs £138.48 +vat. 1. FTTP versus FTTP on Demand FTTP On-Demand allows you to upgrade to FTTP speed for premises served by FTTC. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. - edited With average speeds of 300mb, enjoy our next generation fibre to the premises broadband piped straight into your home now. New FTTP install questions [link to this post] ... No, these days an ‘inside out’ install process is used. and that the builder is then responsible for installing the ONT modem? 15h48. It differs from standard FTTP because the plan and build is done in response to an individual customer order, rather than proactively for a geographic area. We use necessary cookies to make our site work. * However, we are in the process of scaling availability of … We'd also like to set optional analytics cookies to help us improve it and provide services like live chat support, and targeting cookies to show you content think you would be interested in. In the process of research, you may have read information on a product called FTTP on Demand. FTTP On-Demand allows you to upgrade to FTTP speed for premises served by FTTC. Whilst I’ve had the ONT modem installed for 2 weeks (with the PON light fully lit) BT are still saying that our … Coronavirus: Delivery, installation and repair information > For installation, our engineer just needs to set you up for faster speeds. On Demand is an Open Reach product which has not yet been released to providers including BT Business & Retail. ‎19-09-2020 Coronavirus: Delivery, installation and repair information > 'Fibre to the Home' means we'll install fibre cables all the way to your home. Although many new build are fibre only, it may not be in your case, you may just have an ordinary copper cable underground. We moved into a new build during Xmas and i'd contacted BT to move our broadband service to the new property thinking it would be fairly straight forward apart from getting a telephone line installed. We recall writing about the new premium service trial some time ago and, if memory serves, it brings a number of benefits, on top of the standard connection. 16h04 You would have to ask the developer what arrangements they made with Openreach regarding the infrastructure. 16h36, on There is a small grey pipe coming from the ground however i cannot see any cable. on If you are considering services for a new business, let us know as we’ll be able to add products from the BT portfolio as required including Cloud Voice and BT Mobile. 16h02, ‎03-01-2020 It is important to plan for this interruption especially if … Openreach announces largest yet FTTP build for final third of UK. BT’s Digital Voice Deployment * FTTP to brownfield (not new build homes) is in the process of a phased launch, meaning that not all customers contacting BT will receive the new Digital Voice service as an option. Would you be able to provide a photo of this customer splice point? The installation process is generally the same, regardless of which ISP you choose, however the ISPs also have their own guide on the installation process. BT Consumer FTTP Install Process Please can you go to this website: https://www.dslchecker.bt.com/ and post the results, you may have to click Address Checker at the bottom. Openreach appears to be in the process of refreshing the install options that they offer to ISPs and end-users for FTTC, FTTP, G.fast and SOGEA. Stage 2 - Work to complete the fibre installation in your home. Are you able to use the Address Checker. Sky, TalkTalk, EE etc are only offering download speeds of up to 150Mbps. 15h57. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. FTTP Installation Process . My question is who is responsible to setting all of this up or what is the process? Re: FTTP install process - equipment location « Reply #17 on: May 09, 2020, 05:06:45 PM » Actually it's not really in the loft, we live in a chalet bungalow so we have two upstairs bedrooms with eaves cupboards and our existing master socket is in the north facing eaves cupboard so … At present people tend to be offered either a Managed (engineer visit) or Self-Install (no engineer required – supplied with or without an Openreach or ISP modem/router) provision service. As I understand it, KCI refers to the BT ordering process. Availability will also be indicated on the above checkers. The visit will normally last about three hours, and you'll need to be in while the engineer's there. Currently the property is served by overhead copper - 4 spans in total. 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