Posted by 3 years ago. 2 Likes [DEPRECATED] Updated Ecobee Suite, v1.4.0 (Free) Blaine (Blaine M) December 14, 2018, 7:22pm #2. In the last week or so it has only been working sometimes. Late last week (so before the great outage of March 2018) I noticed that both of my Ecobee3 thermostats were showing as unavailable. I just moved into a new home and received an early gift of an amazing ecobee smart thermostat for my new place. Your ecobee will take into account the performance of your HVAC equipment relative to the effects of weather on your home. Basically, if my Ecobee room sensor’s temperature drops below 78 degrees, then turn off my ceiling fan (which is controlled by Bond). Normally, the "smart" recovery might come on an hour before the morning, which is more than enough. Apart from all the above features, there are some more features like clean and easy access to website, either from a smartphone or desktop to manage the thermostat. Legacy Products (SMART, Smart Si) Purchasing & Shipping. and can you see any times where your schedule transitioned and you were more than say a degree from set point? In addition, please no solicitations for paid smartapps. Press J to jump to the feed. I can send charts, if desired. But you're actually home. Don’t have an account? New comments cannot be posted and votes cannot be cast. If your sensor's battery is running low or the sensor is not working as intended, it's recommended to replace its battery: The support person actually sent a chart for today, which showed the problem. ecobee just announced the newest version of its smart thermostat – the ecobee4 with built-in Alexa voice service. If you’re unable to login to the ecobee app, the username or password you are using may be incorrect, or your thermostat may not yet be registered. As ecobee3 lite gets to know your home’s heating and cooling patterns, it learns how long it takes to reach your desired temperature. And I must say Nest's Early On feature was VERY accurate at starting at the right time to hit the setpoint. Geofencing. The information does not usually directly identify you, but it can give you a more personalized web experience. So with it in Away mode while I am at work. Smart Recovery Smart Si understands how your home heats up and cools down, and uses wi-fi to track your local weather throughout the day. I think when I first installed it, it triggered once but it looked like it worked properly that time. Sorry for the lateness of this, but as a new user, I've recently got beestat going, and was noticing anomalies for the past couple of days, and can easily point them out or describe them. Log in to your account. Smart Si is constantly monitoring your equipment performance and will send you an alert if anything is not working or working sub-optimally. In addition, please no solicitations for paid smartapps. I would look at your scheduled transitions from home to away etc. Since purchasing the Ecobee Smart Thermostat. When I stopped using it, it wasn't because it heated beyond my set point, it was because it came on far too early, would have my home heated easily an hour or more before the switch from "Sleep" to "Home" and I'd wake up because I was boiling hot all the time. When you make a manual temperature change, it stays that way until you clear it. Depending on your thermostat model, it may say something like “recovery” or “smart recovery,” or it may have a small light or icon glowing on a certain part of the display. If your device still does not power on, please call ecobee support Ecobee Smart Thermostat Troubleshooting Problem Solution Low Battery The battery in your Thermostat will need to be changed soon. Archived. It supports up to 2 stages for heating and 2 stages for cooling as well as up to 2 stages of auxiliary heat (so it actually supports a total of four stages for heating). ‎An ecobee home learns and adapts based on your needs, behaviors and preferences, offering comfort when you're there, and peace of mind when you're away. With the holiday season in full swing, I'm certain many of our readers will be receiving some awesome tech gifts from loved ones. It then uses this information to determine the best way to bring your home to your desired indoor temperature when you arrive home and maintain it while minimizing how long your heating or cooling equipment runs for. Except the indoor temp never went below the setpoint. ... but some parts of the site will not then work. Smart Recovery Stopped working. It never seemed to learn, which was weird because it learned quite well how quickly my home heats and cools during my "Home" profile. I'll do the legwork and see if I can find any patterns/triggers. Smart Recovery is a feature that anticipates when a schedule change will happen (so if next schedule change is to Home (say 21 degrees) and its at 5pm, Smart Recovery will turn on the furnace at say 4:30 so that its 21 when 5 oclock hits, instead of waiting until 5 and then turning on the furance). An ecobee home learns and adapts based on your needs, behaviors and preferences, offering comfort when you're there, and peace of mind when you're away. Even just now, in my Work schedule, it still kicked on the heat even though i am way past the setpoint. Press question mark to learn the rest of the keyboard shortcuts. With the ecobee SmartBuildings mobile app you can: • … Not sure if it’s related to the SmartThings issues today or not, but my ecobee smart app isn’t working. Close. Smart Recovery Stopped working. If there’s any question about which brands are supported, you can always check here. Set a schedule, set your desired temperature, and the thermostat does the rest. So my question is does this applet only run when the … Normally, the "smart" recovery might come on an hour before the morning, which is more than enough. Subscribe to ecobee Haven and SmartCamera will record a clip I need more data to get a better picture but this is a good first step. On a bit of a tangent. :). The tables below enlist different technical problems with Ecobee thermostats and provide possible solutions. Other nights have been fine. Have your Serial # ready. My ecobee is making a "clicking" noise and will not turn on! These cookies do not … Smart Recovery. It does seem to follow weather temps as it is about 30 degrees on average here than it was a month ago. It’s also supported by many other major smart home brands. Lightly tap the icons, buttons, and lists or drag your finger across the screen to move a slider or scroll through a list. Browse the ecobee support knowledgebase for helpful articles on how to troubleshoot issues with your ecobee thermostat. I did a lot of research and I was going to get a Nest, but the HVAC company that we have been working with recommended Ecobee. ecobee supports all 3 major voice assistants and has an Alexa speaker built into it. They forced the moved well before the app/platform was anywhere near ready. Out of the box, the Ecobee doesn't work that way. Download the app to: - Install your device with step-by-step instructions. The ecobee is compatible with the 3 major voice assistants, Alexa, HomeKit, and Google Home. There are two important points to note here: 1. I had some sort of issue with house wifi and the ecobee got disconnected from the wifi. Not only does the ecobee work with Alexa, it actually has an Alexa speaker embedded within the thermostat. I've added 2 additional for the kids' rooms. Yes, lost connectivity to Ecobee here too. That was a couple years ago, haven't tried it since. I have my night temp set to 64 (F), and morning set to 68. I just moved into a new home and received an early gift of an amazing ecobee smart thermostat for my new place. Sign up. But what I'd really, really like to see, and what everyone has been asking for for years, through this forum and ViBee... is the ability to alter schedule times by something less than 30min increments!! What's this issue all about? r/ecobee: A subreddit for ecobee and all their smart home products. Doubtful. Take a look in your Web Portal at your Home IQ system monitor. The ecobee mobile app is simply an extension of this experience. After i did a factory reset of ecobee, it started to work again but I had to reprogram it. The SmartBuildings mobile app gives you access and control over each thermostat, no matter where you are. But, ecobee reports the range as 45 feet to account for the inevitable obstructions that occur your home. Like holy shit a modern $300 Smart thermostat can't even do something basic programmable thermostats have been able to do since inception. Use the Thermostat Compatibility Checker or reach out to our support team at 1-877-932-6233. Smart Recovery ecobee3 understands how your home heats up and cools down, and uses wi-fi to track your local weather throughout the day. I had them integrated just fine. We are moving from 63 degrees to 68 degrees. The Ecobee sensors do not report real-time motion. @hscox030 @smartthings @ecobee @tweethue @LIFX Besides all my other issues after “migrating” most of my virtual devices no longer work and broke all the automations I had for them, I expected some issues but I didn’t expects this level of problems. Similarly, Smart Si can send you reminders to change your filters, have your equipment serviced, … You have three options to choose from: Smart On - automatically turns on your light when you walk into a dark room, using occupancy and daylight sensors. This is an Ecobee limitation so nothing that can be done to What could be the reason? Keep in mind my AC hasn’t been running while Away. ecobee3 Smarter Wi-Fi Thermostat with Remote Sensor, 2nd Generation by Ecobee [並行輸入品]がDIY・工具・ガーデンストアでいつでもお買い得。当日お急ぎ便対象商品は、当日お届け可能です。アマゾン配送商品は、通常配送無料 I took note of the date/time it was happening and grabbed a snapshot of your thermostat settings. The ecobee Smart Camera with voice control can be set up using an internal LAN network and HomeKit. Once triggered they will show presence for up to 30 minutes. Guide. How to configure your ecobee smart thermostat's AC Overcool Max feature to regulate the humidity level in your home. Please, note that the solutions aren’t described in detail. I suppose all is not lost as I can always plan for the transitions in the schedule but I was hoping it would work better than it does. I don’t have a heat pump as far as I know. for my new place. IMO its kind of a useless feature to begin with anyway, as I get home from work at 5:45 and I just start the Home Schedule to start at 5:30. What I have to do is use the Sleep comfort setting for the TOD period then arrange the other comfort settings around that. Yes, lost connectivity to Ecobee here too. As you continue to use your ecobee, it learns how long it takes your home to get to a desired temperature. Basically this bug makes it so the Smart Recovery feature never turns off, and the furnace just keeps running until the house reaches dangerous temperatures (people were reporting like 90's inside). Although in my last home the installation was as easy as swapping some wires from the old system to the new ecobee, my new home wasn't as kind to … I had some sort of issue with house wifi and the ecobee got disconnected from the wifi. 4:30pm is when I have it set to go into Home mode as I usually get home shortly after. Purchased this new ecobee smart thermostat to replace another one and its not working?? I made a simple IFTTT applet to do a basic task. What is Smart Recovery and how does it work? Select ecobee Switch. This guide will help correct any issues when using your switch's Alexa abilities. * ecobee3 lite does not have a built-in occupancy sensor. 3. You'll Need: Your thermostat to be already set up and functioning properly. However, I can log into the Ecobee portal and control them, or use their iOS app to control without problems. Ecobee needs to create saveable schedules. The local weather information isn’t showing up on my ecobee Documentation. Press question mark to learn the rest of the keyboard shortcuts. There can be up to 32 smart sensors to your ecobee. So we could tell right away after checking our connections But the last couple of days, it comes on, off, on, off starting 3 or 4 hours early. Here you see what is going on. It then uses this information to determine the best way to bring your home to your desired indoor temperature when you arrive home and maintain it while minimizing how long your heating or cooling equipment runs for. Your ecobee Smart Thermostat not only comes with a mobile app, but also a web portal. Now, the smartthings app stopped being able to control the ecobee4. If you routinely wake up at 6 a.m., Smart Recovery will start heating and cooling your home in advance so it’s comfortable when you wake up. A subreddit for ecobee and all their smart home products. But the last couple of days, it comes on, off, on, off starting 3 or 4 hours early. Im guessing it was that cold in the morning because Smart Recovery will never run with your Aux Heat. Mother should NOT be used for real-time motion events. Emerson Sensi Wi-Fi Smart Thermostat for Smart Home, DIY, Works With Alexa, Energy Star Certified, ST55 EDITORS CHOICE BEST VALUE SMART THERMOSTAT by USA Today’s Reviewed.com SAVE ABOUT 23% ON HVAC ENERGY*: The ENERGY STAR certified Sensi thermostat helps you save on your HVAC energy costs, with features like geofencing, 7-day flexible scheduling, remote access and in-app … Backward compatible with previous generation ecobee thermostats. ecobee thermostats have a feature enabled called Smart Recovery. @hscox030 @smartthings @ecobee @tweethue @LIFX Besides all my other issues after “migrating” most of my virtual devices no longer work and broke all the automations I had for them, I expected some issues but I didn’t expects this level of problems. It’s crazy that because of my solar, my net peak energy usage is zero, but because of the demand charge which is $20 plus per kw, I can still have a $300 plus electric bill in the summer if I’m not cognizant of my max demand. Smart Focus Whether you’re monitoring the kids’ room or checking in after receiving a motion alert, SmartCamera follows the action, keeping them front and center. In the last week or so it has only been working sometimes. ecobee Support; Thermostats; Programming Your ecobee Thermostat; Threshold settings for ecobee thermostats This article applies to the following ecobee models: ecobee SmartThermostat with voice control, ecobee4, ecobee3 Lite, ecobee3 Threshold settings allow you to configure your HVAC equipment for greater efficiency and prevent damage to your equipment by controlling how the ecobee engages it. Select Register Your Device. In order to record video, get the latest security and feature updates, and view live video from anywhere, it is recommended to connect your camera to a network with an internet connection. If I look at my IQ reports, last night it shows Smart Recovery during my sleep period multiple times. One thing everyone that has an older house should consider is updating the thermostat. New comments cannot be posted and votes cannot be cast. New ecobee user here. Not sure if it’s related to the SmartThings issues today or not, but my ecobee smart app isn’t working. Saturday night, smart recover came on 3 1/2 hours before the wake time, heated for 45 minutes, went back to sleep mode for 1 hour, then smart recovery kicked in and heated for another hour, slept for another 10, then switched to home mode at the correct temperature for that comfort setting. FWIW, I got my ecobees a few months ago and it’s been working fine for me. Hi all I have an ecobee4 and smartthings. I came from a Nest thermostat. Real-time problems and outages for Ecobee. Is there something I am missing? Press J to jump to the feed. Wiring it up didn’t turn out to be difficult, but it also wasn’t quite as straight forward This guide will help you troubleshoot the wiring and other electricity problems that can cause your thermostat not to From my understanding there is a firmware update planned for it soon and hopefully it will address this issue. Smart recovery kicks in anywhere from 4 - 4:30 depending on how much my house has heated up during the day. Hi all I have an ecobee4 and smartthings. Smart Home Away is a program designed to maximize comfort and savings no matter where your day takes you. I removed the device on the app. And how do I see if I have it? Recovery mode is a feature that shows up on several brands of thermostats, ranging from Honeywell to Ecobee. With the holiday season in full swing, I'm certain many of our readers will be receiving some awesome tech gifts from loved ones. This installation guide includes step-by-step instructions that make it easy to install and wire your new thermostat. Installation; If wires are not automatically detected during the guided setup, how can I configure the wires manually? General; Help! I have been using my Ecobee Lite for about month and after a few days the smart recovery worked great. To make it work with multiple phones requires extra work and third-party apps. Now, the smartthings app stopped being able to control the ecobee4. After i did a factory reset of ecobee, it started to work again but I had to reprogram it. In the various screens on the That way, if you are scheduled to come home from work at 5:30 pm, the system can kick in before you get there. Because we respect your right to privacy, you can choose not to allow some types of cookies. Smart recovery works excellent for me in my house. For Indoor Lighting. its possible it didnt need Smart Recovery to quickly reach your set temp. Log-in not working? I could set it to come on earlier, but I was hoping to gain some from the efficiency from knowing the exact time to start to warm up. I removed the device on the app. The ecobee mobile app is simply an extension of this experience. Ecobee support says this is expected and by design, and if I don't like it, I can disable smart recovery, which I guess I'll do. Also use geofencing because "Smart Home/Away" is also just a useless feature. A subreddit for ecobee and all their smart home products. ecobee natively supports geofencing for 1 phone. Each manual contains the most widespread issues and troubleshooting instructions for them. The ecobee will not be compatible with high-voltage systems. I'm talking SmartRecovery heating or cooling your home well past the setpoint. Press J to jump to the feed. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. I’m seeing this in I have zero idea what happened here but this behavior is clearly wrong. The only thing I can think of is that it didnt run because it didnt ned to. I think its time for me to turn off Smart Recovery.My data is on beestat incase /u/ziebelje wants to dig more into it.. We update the app regularly to include newly released features and enhancements. 4. I own two of the original ecobee3 thermostats, and in this article, I will tell you if the ecobee4 is worth the Let me know if you get any info from ecobee on this. The ecobee will work with about 95% of HVAC systems. https://imgur.com/a/Au3j07C. Nest supports Google assistant and Alexa but not Apple HomeKit. We update the app regularly to include newly released features and enhancements.… Here is everything I can tell you about the ecobee remote sensors including sensor installation, placement, range, and how to use them. 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And running Pump/Compressor is locked out due to the exact spot on their home IQ where. I am at work indoor temp never went below the setpoint are supported, you choose... Weather throughout the day 4:30pm is when i first installed it, it started to work again but had. Thermostats work with radiant heating systems, multistage, and morning set to (... Month and after a few months ago and it ’ s related to exact! Way past the setpoint extension of this experience temp or at your home heats up and functioning.! This experience also supported by many other major Smart home products VERY accurate at starting at the time! To follow weather temps as it is still ecobee smart recovery not working of the box, smartthings. S related to the smartthings app stopped being able to control the ecobee4 with built-in Alexa service. Download the app to control your heating and cooling throughout your home heats up cools..., ecobee3Lite, and uses wi-fi to track your local weather information ’... Was that cold in the last week or so it has only been working for...