You can tell if the charger is connected by looking at the small LED lights near the charging port. Click Here. Touchscreen not working Acer Chromebook 15. greedoe Member Posts: 1 New User. If you have a convertible device, closing the Chromebook, or flipping it to tablet mode and back will reset the touchscreen. Lastly, try performing a recovery on the Chromebook. Sometimes, this will resolve the display issue by resetting the hardware. Then perform a hard reset. Thank you for posting on the HP Support Community. Re: HP Chromebook touch screen not working I also experienced a touch screen issue on a new HP Chromebook Flip x360 14b-ca0500nd. If you have a convertible device, closing the Chromebook, or flipping it to tablet mode and back will reset the touchscreen. I reviewed your post and I understand that the touchscreen is not working on your computer. Forums. Don't worry, it's probably not broken. The touchscreen not working seems to be a systemic problem that hp can't fix. Check for a crack in the display or other signs of physical damage to the laptop. It is a hardware issue with the PC, please contact HP support for service options. Access all your apps with a fast and secure online experience. What if your Chromebook’s touch screen stops working? Usually restarting my Chromebook fixes whatever funkiness was happening. Configure the touch display to identify your screen as a touch screen. HP Chromebook touchscreen not working. To check the warranty of your laptop, go to HP Customer Support - Product Warranty Check. This is my first time with a Chromebook, is there something i did to accidentally turn off the touchscreen or is it broken? HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/. The touchscreen varient of hp 11-v025 doesn't identify the touchscreen on any Linux is while using custom coreboot uefi firmware, does work on legacy firmware though. If the touch screen is not working at all, you can try enabling it using these steps. Wipe off any dust or dirt on your touchscreen. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! The best of Chrome and Android. Once you've reset your Chromebook: It comes with 4GB Ram, NVIDIA A4 2.0 GHz CPU, 32.0 GB Solid-State Drive, 1920x1080 HD Touchscreen, and 8.25 hours of battery. If the touch screen never worked, skip this step. That's about the best touchscreen troubleshooting you'll find. Plug your charger back in to your Chromebook, then the wall. 04:12 AM. 04:09 AM This sounds like hardware related issue with the touchscreen, I would request you to contact our Support and our Support Engineers should be able to sort this out. Charge the device for at least 30 minutes. Select HP notebook models come with a webcam privacy switch or a webcam shutter key that turns the webcam off and on. Operating system. If not, continue. In the box that appears, click Reset and sign in with your Google Account. Follow the steps that appear. Webcam privacy switch. The touch pad moves the cursor around and selects everything I point at...cant understand why my finger cant select the same way, This sounds like hardware related issue with the touchscreen, I would request you to contact our Support and our Support Engineers should be able to sort this out. Dirt or debris on the screen: If the screen is dirty, the touchscreen functionality may not work.The same is true if your hands are dirty or wet. Dirt or debris on the screen: If the screen is dirty, the touchscreen functionality may not work.The same is true if your hands are dirty or wet. ; Click the arrow to the left of the Human Interface Devices option in the list, to expand and show the hardware devices under that section. Simply ask a new question if you would like to start the discussion again, "HPxxxxx.framework" will damage your computer" message in macOS Catalina or Mojave. Laptops. Check your Internet connection. ~~Video Details~~Has your laptop touchscreen or other USB stopped working? Operating system. Thread starter flavio; Start date Sep 28, 2019; Sidebar Sidebar. 11:31 AM Designed for versatility. worked great till last night. Plug in the AC adapter to a functioning wall outlet. What is the product number of your Chromebook? What you're going to need to do is unplug your fully charged chromebook from any wires, and sign in to Chrome OS. At the bottom right, select the time. - edited Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. 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