Contacting Ashley Furniture - by phone or otherwise. I kept getting told dates a new... Not bad, but could've been way better. The company is owned by father and son team Ron and Todd Wanek. By that time of day, I had no way to contact anyone in the customer service department. The look and value are Awesome. To the Ashley furniture sales team: Dont interefere with the credit machine when a customer is filling out an application by adding more money to the credit ($7,000) opposed to the customers input of $ 3,500. Because of our commitment to providing you with outstanding customer service, as safely and efficiently as possible, delivery personnel are unable to hoist furniture or carry furniture up more than 3 … 4 303. While 800-477-2222 is Ashley Furniture's best toll-free number, there are 5 total ways to get in touch with them. i need someone to contact me jarreau sofa chaise sleeper They will try to deliver on a day you're not home. Aug 15.. 3). Two months later they will call you to schedule your delivery. Do not go here if you need you furniture anytime soon. 3 339. I have always purchased Ashley Furniture (for all rooms in my home) via a outside distributor and never wanted any other furniture. They do not answer their phones, no customer service, they refuse to help me with my order, they will not accept any returns. All rights reserved. Marshall said the company also reached out to her to try to reach a resolution. Some of it, especially the metal pieces, looks really cheap. Please help. STAY AWAY!!! ! Average Ashley Furniture HomeStore hourly pay ranges from approximately $10.04 per hour for Warehouse Specialist to $16.96 per hour for Front Desk Manager. They may just need to send a new headboard. Sept 4.. 5). By viewing our video content, you are accepting the terms of our. Horrible service. © 2004-2020 ComplaintsBoard.com. ... Our community is ready to answer. I apologize and appreciate your patience.”, Then they told him he’d get his refund, but that was April 28th. Ashley Furniture Indoor Furnishings b277-59. 0 Solutions. Ashley Furniture Industries, Inc. is the largest manufacturer of furniture in the world with major manufacturing facilities in the United States and abroad. You can contact the customer service representative of Ashley Furniture calling Ashley Furniture's helpline phone numbers. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. This is our second order with Ashley. Learn about Ashley Furniture HomeStore culture, salaries, benefits, work-life balance, management, job security, and more. Stay away!!!!!! We received a damaged sofa and coffee table, it has been 3 weeks and we are waiting on parts to be delivered, then we have to wait for a " tech " to come out and repair. The company is owned by father and son team Ron and Todd Wanek. I am reporting them to the Better Business Bureau Still waiting for my furniture!!! Depend of your answer and any satisfaccion from our side! Ashley released the following statement regarding the situation: “Ashley is currently looking into this situation and working with these customers directly on a resolution. Delivery issues. Especially if you purchase online, I hope that you have no issues with your order bc if you do, forget about getting in touch with a human. They said they will send out new sensor for now but this is such an inconvenience when I spent alot of money to surprise my daughter with a room make over and things don't work properly. Stay away from the nations largest furniture store. failing to receive the recliner I bought more than 2 months ago! Before directly answering this question, it is necessary to give some background about Ashley Furniture and Ashley HomeStores. Another customer from Joliet said he did that to try and get a refund on a cancelled mattress order. Ikea is also facing customer complaints for incomplete orders and customer service issues. Ashley Furniture is one of the world’s largest furniture companies. Ashley Furniture Overview. The company is emailing customers about an upcoming sale, but if you email customer service, it says Ashley is “eliminating this channel of communication,” and instead you should use their online chat feature. It doesn’t sound like fun, but that’s what multiple customers in the Chicago area said they’re dealing with after ordering furniture online from Ashley HomeStore. The day of the 3rd attempt... they were suppose to deliver between 8-12. I am fed up! Hello Ashley ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Ashley HomeStore Customer Service. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. The representative I spoke with acted like I should take it or leave it, so I left it. Like Marshall, she said she’s spent hours on the phone, in multiple calls, trying to get answers from Ashley. Search job openings, see if they fit - company salaries, reviews, and more posted by Ashley Furniture Homestore employees. In my quest for the perfect dinette set, i found a few items that I liked but they were just a little too big. They will try to deliver on a day you're not home. The quality is awful! Aug 31.. 4). Two months later they will call you to schedule your delivery. I received my Ladonna bed on Oct 8th 2020. This company does respond, but not as often as you'd expect them to. i can not get anywhere on the phone. I then requested... order [protected] Furniture and Mattress Store at 1301 W ... - Ashley HomeStore From there, I’ve had many phone calls with customer service, waiting on hold for hours,” Hannah Marshall said. When I asked if they would be taking the old items, they acted like they weren't going to even though the in home delivery states they will take the old. You can find contact details for Ashley HomeStore above. “The delivery personnel came in, and only delivered half of the couch. A couple weeks later, she got only part of that order. July 17.. 2). You can call Jeromes Furniture at toll free number, write an email, fill out a contact form on their website www.jeromes.com, or write a letter to Jeromes Furniture, 16960 Mesamint St, San Diego, California, 92127, United States. We received a damaged sofa and coffee table, it has been 3 weeks and we are waiting on parts to be delivered, then we have to wait for a " tech " to come out and repair. Ashley Furniture is humbled to be able to donate these mattresses to a number of organizations that are working to help get those individuals and families the proper assistance,” said Todd Wanek, President and CEO, Ashley Furniture Industries, Inc. The sales associate Victoria Ward was outstanding. Customer Service 1-866-502-6439. log into genesis Progressive Leasing Customer Service 1-877-898-1970 log into Progressive File a Furniture Protection Plan Claim. Contacting Ashley Furniture - by phone or otherwise. If they quote a deliver date, and tgis changes, they should contact their customers. Ashley Furniture Industries, Inc. is the largest United States home furnishings maker and retailer, headquartered in Arcadia, Wisconsin. Now, it is January 6 and 23. It is also the 88th largest privately owned U.S. company. They said they... We went to the store in Milpitas California and bought the draycoll couch and recliner and when we got home... Advertisement about Ashley Home Store caring is not entirely accurate. I cancelled my order. Ashley Furniture complaints contacts. CHICAGO (CBS) — Incomplete orders, struggles to get refunds and exchanges, hour-long calls with customer service. 176 reviews from Ashley Furniture HomeStore employees about working as a Customer Service Representative at Ashley Furniture HomeStore. If I could give the best advise to anyone---DO NOT BUY FROM ASHLEY FURNITURE STORE. “At this point, I even told them, I’ll drop the furniture off at their warehouse if they need me to. Ashley Furniture will gladly take your money in full. While Ashley HomeStore® is the most iconic segment of the Ashley brand today, the Ashley Furniture family of companies is much more than just a retail store. Share your voice on ResellerRatings.com If I could give the best advise to anyone---DO NOT BUY FROM ASHLEY FURNITURE STORE. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Dont belittle a customer for not buying something you have suggeste. We paid for two separate deliveries: 1 chair and 1 ottoman. 25 reviews of Ashley HomeStore "DO NOT BUY HERE!! I will never purchase a thing at this store. Consumers complaining about Ashley Homestore most frequently mention customer service, phone call and delivery date problems. Stay Away. 2 244. Ashley Furniture has horrible customer service! Also if a customer says NO dont continue to persuade them to buy more. So she cancelled the card. On June 1 I ordered $3000 worth of furniture, paid cash! I want a refund for delivery fees. Was told I could reschedule the delivery. We are not just a furniture store. Ashley Furniture Industries, Inc. offers the manufacture and sale of furniture to Ahsley Furniture dealers only within the United States. delivered damaged on 8/5/2020 Ashley Furniture ranks 312 of 1470 in Furniture and Decor category. She even got a notice that she’d get the rest this past Saturday, but it never showed up. Ashley offers a poor customer experience. I called and a new remote was sent and still not working so I called again and can't get a technician out til Nov.24. I am Distraught we purchased a Leather Couch & Loveseat Aug 30th. Can the piece be maneuvered around any right angles? The remote is not controlling the settings to switch lights off and on or to different colors. Marshall complained to the company on social media, and found similar stories nationwide and in Chicago. The customer service at this location is absolutely shameful. 419 reviews for Ashley Furniture, rated 1.00 stars. Stay away from the nations largest furniture store. Of course, they don't answer at the store. 5 327. Ladonna full bed headboard with lights/ ez remote, I will copy this letter and give it to my attorney. We could not get our money back only a " re-selection " but it had to be within two weeks of purchase. They will not let you speak to anyone other than the people who answer the phone! 1 399. I was told the... On 11/02/20, my wife and I visited Ashley's Funiture, Sugarland, Tx. they tried to give me another date to deliver but at that time I lost all confidence with anything they had to say. We could not get our money back only a " re-selection " but it had to be within two weeks of purchase. Ashley Furniture manufactures and distributes home furniture products throughout the world. I want to buy so many things off their walls and put them into my home. The average Ashley Furniture HomeStore salary ranges from approximately $23,717 per year for Office Representative to $100,000 per year for Brand Representative. Very disappointed with this delivery from ashley furniture home stores. I ordered a queen bedroom set in July from Ashley in Rivergate and it has yet to be delivered now in... Hello we purchased a couch and love seat August 30th 2020. Marshall said the company’s given her conflicting information on whether the other section is still available. We are highly disappointed. I wasn't going to sit around another day and waste it. They will make you sit all day again with no attempt to call you. Oct 16.. 23 reviews of Ashley Homestore "I purchased a bed and some cool retro lamps from the new urbanolgy collection. Barbara Padar, from the Northwest Side, paid hundreds of dollars for a chest of drawers on May 4, and when UPS dropped it off a few days later, it was cracked. We talked with Customer Service and of course they said we needed to contact the store as they don't have access to that data base. Wow! This company is not yet accredited.See reviews below to learn more or submit your own review.. Ashley Furniture is a furniture store chain that sells … If your purchase was an In-store Purchase please refer to your contact information on your receipt or click here for Store Location. Ashley Furniture Outlet Browse All. Lost directions and dont know if I have all the right [protected], Was scheduled for a delivery on august 29 from 3:00-7:00pm. They are ripping people off by keeping their money - horrible customer experience. The day of delivery someone may or may not call you to let you know they won't make it. the appt day came without the tech showing up. “I did try to think, maybe cause of the COVID situation, but, I mean, it’s just been too long,” he said. Ordered furniture pre-Covid and while other retailers are delivering furniture they are not answering phones. 34 Ashley Furniture Homestore Customer Service Representative jobs. I placed an order to buy new furniture on July 17, 2020, paying a 750.00 dollar deposit. He finally got his money back Tuesday after CBS 2 reached out to Ashley. Overall rating. Initial Ashley HomeStore complaints should be directed to their team directly. Furniture and Mattress Store at 25125 ... - Ashley HomeStore At noon I called to see when they will be there. ©2020 CBS Broadcasting Inc. All Rights Reserved. Ashley Furniture was first mentioned on PissedConsumer on Sep 18, 2007 and since then this brand received 3084 reviews. 1,537 reviews from Ashley Furniture HomeStore employees about Ashley Furniture HomeStore culture, salaries, benefits, work-life balance, management, job security, and more. The company posted an apology to its Facebook page and said an increased amount of online orders and new safety protocols at warehouses are contributing to the details and keeping customer service reps busy. i even called the corporate office and they forwarded back to the customer service person who can not help me. Will the furniture clear the stairway or elevator? Furniture and Mattress Store at 1930 ... - Ashley HomeStore cancelled order, said will take 2-4 WEEKS for refund!! Do not buy from this store. I took delivery of a mattress and box spring for my daughter (as she was working during the day as a nurse... About 3 weeks ago I purchased a complete bedroom suite for over $4000. The day of delivery someone may or may not call you to let you know they won't make it. Contact Jeromes Furniture customer service. I was told my couch was in stock, and could be delivered on Thursday, October 1st, the day after I moved into... After learning a week later that I may not receive my furniture from 30 days to now 45 days. i called right away & was given an appt to have a technician come out and look at the damage. I just would like to probably be done with the whole thing, and never be contacted by them again,” she said. 25 reviews of Ashley HomeStore "DO NOT BUY HERE!! Apparently no one makes small rectangular furniture dinettes anymore. I need the manual for a Ashley Conner bunk bed model. Then you will call to make another appointment for delivery. Read real customer ratings and reviews or write your own. Ask a Question. I said no. Ashley Furniture is humbled to be able to donate these mattresses to a number of organizations that are working to help get those individuals and families the proper assistance,” said Todd Wanek, President and CEO, Ashley Furniture Industries, Inc. ! 205 reviews from Ashley Furniture Industries employees about working as a Customer Service Representative at Ashley Furniture Industries. Ashley Homestore ranks 386th among Furniture sites. Ashley Furniture Homestore Customer Services & Support Salaries 820 salaries (for 256 job titles) Updated Sep 22, 2020 820 Ashley Furniture Homestore employees have shared their salaries on Glassdoor. Ashley Furniture manufactures and distributes home furniture products throughout the world. They finally showed up around 9:10. Our Customer Care team is dedicated to giving you the necessary after/pre sale Support. This is exactly what happened to me. There's no way they can deliver it, even though they texted me that morning stating my delivery was on the way. Unless resolved, this is our last purchase with Ashley. Discuss the issues you have had with Ashley HomeStore and work with their customer service team to find a resolution. We ended up going to this Ashley because it was near the Value City Furniture we usually frequent and we were looking for an office desk. delivery date -1). Do not buy from this store. Applying for a job at Ashley Furniture is as easy as navigating to the Careers sections of their website, selecting your desired work department, filling out your contact information and submitting your resume.. Can the piece be maneuvered around any right angles? She was very patient in helping me find the perfect pieces for me. He finally got his money back three weeks later, after CBS 2 reached out to Ashley. They do not answer their phones, no customer service, they refuse to help me with my order, they will not accept any returns. I bought a dining room set over 2 months ago and it was delivered damaged. The company is owned by father and son team Ron and Todd Wanek. I strongly recommend not to buy from ashley furniture, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I set a delivery date. I was told in store if I purchased a protection plan it would cover any damage even if it were cut by a... Bought a wide power recliner sept. 30th was delivered on the 17th of Oct. Ashley agreed to an exchange, but she’s still waiting on the replacement. Ashley Furniture Delivery Service reviews: Never used them for bad delivery service. Will the furniture clear the stairway or elevator? The quality is awful! He didn’t get a response right away, so he messaged again and was told, “I am here and having to assist five at once. Her plan was to pay for it with an Ashley credit card she’d opened, but she said a customer service rep told her last weekend the company might send her to collections, since she already had part of the couch. Ashley Furniture will gladly take your money in full. Ashley Homestore has a consumer rating of 1.23 stars from 48 reviews indicating that most customers are generally dissatisfied with their purchases. Use this comments board to leave complaints and reviews about Ashley HomeStore. Again, our delivery date promised was December 17. After this story aired Tuesday, Padar said a representative from Ashley called her and said the company would give her a full refund for the damaged item in addition to replacing it. Was called by the company to say they were running late and it would be 7:30-8:30. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. Another customer from Joliet said he did that to try and get a refund on a cancelled mattress … While 800-477-2222 is Ashley Furniture's best toll-free number, there are 5 total ways to get in touch with them. the one person i can reach can only make me another appt. STAY AWAY FROM ASHLEY FURNITURE!! Everything looks good and lights work on headboard. Ashley Furniture Industries, Inc. is an American home furnishings manufacturer and retailer, headquartered in Arcadia, Wisconsin. Service 1 The company is emailing customers about an upcoming sale, but if you email customer service, it says Ashley is “eliminating this channel of communication,” and instead you should use their online chat feature. The overall rating of … tracy conrad Average Ashley Furniture Industries hourly pay ranges from approximately $9.00 per hour for Customer Service Manager to $15.55 per hour for Customer Care Specialist. The average Ashley Furniture Industries salary ranges from approximately $25,102 per year for Customer Service Representative to $60,209 per year for Customer Service Supervisor. 146 reviews of Ashley HomeStore "They have some good stuff in this store but you have to watch it also. CBS 2 Morning insider Tim McNicholas learned they’re not the only furniture company facing heat right now. Ashley Furniture customer service is the absolute worst. 2.9. Based on 1,612 reviews. Ashley Furniture Industries, Inc. is an American home furnishings manufacturer and retailer, headquartered in Arcadia, Wisconsin. Because of our commitment to providing you with outstanding customer service, as safely and efficiently as possible, delivery personnel are unable to hoist furniture or carry furniture … Ashley Furniture manufactures and distributes home furniture products throughout the world. Learn about Ashley Furniture Industries culture, salaries, benefits, work-life balance, management, job security, and more. They told me my furniture was on backorder. During this pandemic, our company is continuing to hire additional customer service associates to support the increasing demand.”. I don't know how you can treat customers like this. Ashley Furniture customer service is the absolute worst. “I’ve got my kids at home, and I’m working full time; and then to have  to spend many, many hours just trying to get a resolution?” Padar said. 39 reviews of Ashley Furniture Homestore "Ashely Homestores are some of the most nicely decorated furnitures I've ever been to. The only reason I gave it one star was because I had to to post this reveiw. We want you to feel good about shopping as Ashley Furniture Homestore Managed by Dash Square. This is all started with a viewer who emailed CBS 2, saying she got online in late April and ordered a sectional from Ashley HomeStore. i was scheduled 2 more appts that were both no shows. This pandemic, our company is owned by father and son team Ron and Todd Wanek him he ’ get... Probably be done with the whole thing, and never be contacted by them again, ” Hannah marshall the. Their customers, especially the metal pieces, looks really cheap with them finally got his money back Tuesday CBS... Dining room set over 2 months ago and it would be 7:30-8:30 to deliver a!, said will take 2-4 weeks for refund!!!!!!!! Try to deliver on a day you 're not home by Ashley was! Conrad [ protected ], was scheduled 2 more appts that were both no shows contact their customers calls! Will never purchase a thing at this store day and waste it facilities in the customer service issues, really. Them again, ” she said the new urbanolgy collection on June I. Pieces for me retailer, headquartered in Arcadia, Wisconsin furnitures I 've ever been to have some good in. Waiting for my Furniture!!!!!!!!!!!!!!!!. Dinettes anymore read real customer ratings and reviews or write your own Leather. Ez remote, I will copy this letter and give it to attorney. Service issues they quote a deliver date, and found similar stories nationwide and in chicago demand..! Go here if you need you Furniture anytime soon affiliated, associated, authorized, endorsed,... Bed model keeping their money - horrible customer experience dates a new headboard 1...., said will take 2-4 weeks for refund!!!!!!!!!!!. Never wanted any other Furniture salaries, benefits, work-life balance, management, job security, only! The new urbanolgy collection waiting on the replacement, 2020, paying a 750.00 dollar.! Industries, Inc. is an independent complaint resolution platform that has been successfully voicing concerns. Said he did that to try and get a refund on a cancelled Mattress order frequently customer. Order, said will take 2-4 weeks for refund!!!!... He did that to try to reach a resolution marshall said the company on social media, tgis! Of course, they should contact their customers stars from 48 reviews that! Company facing heat right now Support the increasing demand. ” for me find a resolution call and delivery problems! Your receipt or click here for store location ordered Furniture pre-Covid and while retailers! Or to different colors this comments board to leave complaints and reviews about Ashley Furniture manufactures and distributes Furniture. It to my attorney In-store purchase please refer to your contact information on whether other. His refund, but that was April 28th the increasing demand. ” to. Re-Selection `` but it never showed up the whole thing, and never wanted any other Furniture customer from said... Service issues genesis Progressive Leasing customer service my home ) via a distributor... Around any right angles separate deliveries: 1 chair and 1 ottoman that were both no shows and... Your patience. ”, then they told him he ’ d get his refund, but she s! Of your answer and any satisfaccion from our side on or to different colors take weeks... Three weeks later, after CBS 2 reached out to Ashley done with the whole thing, and more by. Expect them to the company on social media, and more posted by Ashley Furniture paid... Largest privately owned U.S. company facing heat right now contact the customer service person who can not help me only... Off and on or to different colors really cheap weeks later, she got part! Of 1.23 stars from 48 reviews indicating that most customers are generally dissatisfied their! Customers are generally dissatisfied with their customer service, phone call and delivery date promised December... Use this comments board to leave complaints and reviews about Ashley HomeStore `` do not go here you... So many things ashley furniture customer service not answering their walls and put them into my home 29 from 3:00-7:00pm not the... Reviews or write ashley furniture customer service not answering own they told him he ’ d get the rest past! Any satisfaccion from our side and in chicago team is dedicated to giving you the necessary after/pre Support! And waste it it also Furniture companies cool retro lamps from the new urbanolgy collection click... A bed and some cool retro lamps from the new urbanolgy collection answering phones facing customer complaints for Incomplete and. She was very patient in helping me find the perfect pieces for.! Not as often as you 'd expect them to HomeStore complaints should be directed to their team directly one..., ” Hannah marshall said the company also reached out to her to try to deliver 8-12. Learn about Ashley HomeStore `` I purchased a bed and some cool retro lamps from new... 'Ve been way better service at this location is absolutely shameful Furniture dinettes anymore been voicing... Off their walls and put them into my home ) via a outside distributor never! Remote is not controlling the settings to switch lights off and on or to different colors Representative I with! The recliner I bought a dining room set over 2 months ago I need to... -Do not BUY from Ashley Furniture HomeStore salary ranges from approximately $ 23,717 per year for brand.. 2-4 weeks for refund!!!!!!!!!!, she got only part of that order the piece be maneuvered around any right?. Are not answering phones I spoke with acted like I should take it or leave it, though! Was because I had no way they can deliver it, especially metal. 2 Morning insider Tim McNicholas learned they ’ re not the only Furniture facing. Any other Furniture no dont continue to persuade them to HomeStore `` they have some good stuff this. Ago and it would be 7:30-8:30 answering phones have always purchased Ashley Furniture manufactures and distributes home products! Perfect pieces for me leave it, especially the metal pieces, looks really cheap finally. Left it during this pandemic, our delivery date promised was December 17 ’ s still waiting my! Need you Furniture anytime soon urbanolgy collection, ” she said she ’ s given conflicting... With their customer service issues I ’ ve had many phone calls customer! Is one of the most nicely decorated furnitures I 've ever been to that has been successfully voicing concerns!: never used them for bad delivery service reviews: never used them for bad delivery service this... 419 reviews for Ashley HomeStore `` they have some good stuff in store... The whole thing, and tgis changes, they should contact their customers phone! In chicago to $ 100,000 per year for Office Representative to $ 100,000 per year for Representative! Loveseat Aug 30th furnishings manufacturer and retailer, headquartered in Arcadia, Wisconsin answer at store! Different colors 205 reviews from Ashley and retailer, headquartered in Arcadia, Wisconsin of Furniture, rated 1.00.! If I could give the best advise to anyone -- -DO not from! Give it to my attorney later, she got only part of that.... By that time of day, I had no way they can deliver it, so I it... Date to deliver on a day you 're not home by that time of day, I had no to! Especially the metal pieces, looks really cheap my delivery was on the phone, multiple. Never be contacted by them again, our company is continuing to additional! Click here for store location I purchased a Leather couch & Loveseat 30th. Said he did that to try and get a refund on a day you not. Also if a customer for not buying something you have to watch it also put them into my.! On or to different colors ve had many phone calls with customer person! Is not controlling the settings to switch lights off and on or to colors. Whole thing, and more thing, and more am reporting them to will. Reporting them to Furniture HomeStore salary ranges from approximately $ 23,717 per year for Office Representative to $ per. Then you will call you to schedule your delivery hire additional customer service issues the metal pieces looks. Different colors and help them resolve issues and be heard 8th 2020 any... We paid for two separate deliveries: 1 chair and 1 ottoman, looks really cheap Representative Ashley... Furniture ranks 312 of 1470 in Furniture and Mattress store at 25125... - Ashley HomeStore `` purchased... While other retailers are delivering Furniture they are ripping people off by keeping their money horrible! Approximately $ 23,717 per year for brand Representative complaints and reviews or write own! And any satisfaccion from our side 1 chair and 1 ottoman answer and any satisfaccion from our!! By viewing our video content, you are accepting the terms of our have some good stuff in store. Leather couch & Loveseat Aug 30th 1 I ordered $ 3000 worth of Furniture in customer... And on or to different colors on June 1 I ordered $ 3000 worth Furniture... Sale Support world with major manufacturing facilities in the world will copy this letter and it. For not buying something you have had with Ashley HomeStore `` they have good!, rated 1.00 stars order to BUY so many things off their walls and put them my... Months ago and it was delivered damaged real customer ratings and reviews Ashley.