The hotel was beautifully decorated, clean and staff were friendly. Review of Hilton Garden Inn Asheville South Reviewed September 18, 2020 via mobile Apparently just a week old (how lucky was I), this experience was an absolute pleasure from the moment I walked in. We do require that all staff members wear masks properly while on site and if it something that is not being done correctly it will be addressed and ensured that it does not happen again. When I asked staff about mask requirements they indicated that the Gov says you should wear masks but there was nothing they could do. We look forward to the opportunity to host you once again in the near future! The room was spotless and decorated with interesting art and great colors. We made reservations at the HGI Asheville South. Search for other Lodging in Asheville … more. Own or manage this property? Set in Asheville, 6 km from Biltmore Estate, Hilton Garden Inn Asheville South provides a restaurant. Suche positive feedback helps in spreading the word around. We are thrilled that you enjoyed your stay and we are happy to hear that our team took good care of you and your son while he was here. Located adjacent to the Asheville Outlets and just minutes from downtown Asheville, Biltmore, and the Blue Ridge Parkway. Thank you so much for taking the time to share your experience! It may be very new, the but the staff has everything working like they have been there for years. Thank you and we sure do look forward to having the pleasure of serving you again in the near future. Try this place , you will be happy you did. Noisy: Hilton Garden Inn Asheville Downtown - See 687 traveller reviews, 288 photos, and cheap deals for Hilton Garden Inn Asheville Downtown at Tripadvisor. The Foundry Hotel Asheville, Curio Collection by Hilton. Our hotel is located near Pack Square and Biltmore. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The property is 4.3 mi from Biltmore Square. Thank you. I visit Asheville often and will be returning here in the future! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The room was spotless and decorated with interesting art and great colors. Thanks HGI Asheville South for a great experience. She said they didn't have anything else available. Thank you so much for taking the time to share your experience! My friends and I had dinner and drinks and the food was absolutely amazing. Each room at this hotel is air conditioned and is equipped with a flat-screen TV. They both were friendly and accommodating which allowed my son to have a peaceful and relaxing stay at a beautiful facility and no worries for his parents. 3.5. Workout facilities were some of the best that I have seen at any of the Hilton properties at which I have stayed this year. - Many guests did not wear masks at all and there appeared to be no encouragement for them to do so. Hilton Garden Inn Asheville South - Hilton Garden Inn Asheville South is a 3-star property located in Asheville. This is a brand new Hilton Garden Inn with top notch decor and amenities that could pass for a chic New York hotel. There are more places to choose from in the Asheville area. It was freaking our kids out so we called the desk and the guy was really rude. Please see our partners for more details. Thank you for your comments and we sure appreciate the fact and are honored that you chose us for your Anniversary Stay! The property is located 4.3 km from North Carolina Arboretum and 7 km from Wedge Brewing. After arguing with her, she did move us to a different room. Guests can enjoy the on-site bar. 111 guest The restaurant serves a delicious hot breakfast and dinner is so good you don't need to go anywhere else. Ratings: Staff [9.5] - Cleanliness [9.8] - Location [9.5] Obviously being new the rooms were in pristine shape. Hilton Garden Inn Asheville Downtown 309 College Street, Asheville, North Carolina, 28801, USA TEL: +1-828-255-0001 FAX: +1-828-255-0002. I would like to apologize that we did not meet your expectations and assure you that our staff focuses strongly on the safety of our guests and employees by ensuring Hilton's Clean Stay protocols as well as local, state and CDC guidelines are not only followed but are exceeded. WiFi, parking, and an airport shuttle are free at this hotel. See 679 traveller reviews, 498 candid photos, and great deals for Hilton Garden Inn Asheville Downtown, ranked #12 of 77 hotels in Asheville and rated 4.5 of 5 at Tripadvisor. Featuring free WiFi throughout the property, Hilton Garden Inn Asheville Downtown is located in Asheville, 1.4 mi from Biltmore Square. I certainly hope that we do get the chance to serve you again in the future. Dear ah64fish, Thank you for your review of Hilton Garden Inn Asheville Downtown. It is our sincere endeavor to provide our best to each guest and that pat on the back for Kasey is surely appreciated. Book Hilton Garden Inn Asheville Downtown, Asheville on Tripadvisor: See 686 traveller reviews, 513 candid photos, and great deals for Hilton Garden Inn Asheville Downtown, ranked #13 of 78 hotels in Asheville and rated 4.5 of 5 at Tripadvisor. After getting nowhere my husband went down to speak to a manager. Again I certainly apologize if you feel this was not being done properly and I would love the opportunity to discuss this situation more with you if you could please contact me directly at 828-633-6024. This is the version of our website addressed to speakers of English in the United States. It's great to hear such positive feedback about our staff and their service during your stay. When you're paying this much for a room, I expect it to be bug free and. - A good percent of the staff did not keep their masks in place and would pull them up as guests approached. Our Hilton Garden Inn Asheville South hotel features onsite dining and complimentary WiFi. You need to see and enjoy the outside area. Harish Alimchandnai, General Manager at Hilton Garden Inn Asheville South, responded to this review. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. They would be off or down as they huddled together away from guests. Happened on this newly opened hotel and it is NICE. Location. the experience was FANTASTIC-the room was very clean and very comfortable-we had a king size bed-the microwave was great-the bathroom was great-the WIFI was very good and helpful-the staff were polite and very helpful-the restaurant was good and had great food-the exercise facility was great and had an elliptical machine which I used-plenty of free parking-all in all it was a VERY good experience!!!!! Wind down after a full day of exploring with dinner and drinks at the onsite Garden Grille Restaurant and Bar or relax by a fire in the expansive outdoor entertainment area. This hotel was brand new and SO clean! Wow! What a wonderful evening at the Hilton Garden Inn. Find 2 listings related to Hilton Garden Inn Asheville South in Asheville on YP.com. We had a great 1 year anniversary stay and Brianna was very nice at check in!!! Check prices, photos and reviews. We are always here to serve, with a smile. Harish Alimchandnai, General Manager at Hilton Garden Inn Asheville South, responded to this review Responded October 5, 2020 Wow! Upon inquiry I learned that the chef ran restaurants in Jacksonville before relocating to Asheville. Enjoy spacious rooms and free WiFi. Now HK$1,388 (Was H̶K̶$̶1̶,̶4̶8̶1̶) on Tripadvisor: Hilton Garden Inn Asheville South, Asheville. Response from Drew DeVane, General Manager at Hilton Garden Inn Asheville South. 46 reviews of Hilton Garden Inn Asheville Downtown "Enjoyed our stay in this beautiful new hotel. It's not like they are gross or scary but we still don't like sleeping with bugs. Thank you so much for taking the time to share your experience! My experience visiting Hilton Garden Inn Asheville South was impressive from start to finish. The property is located 2.7 mi from North Carolina Arboretum and 4.3 mi from Wedge Brewing. And with must-haves like delicious on-site catering and state-of-the-art audio-visual equipment, your day will run smoothly from start to finish. Thank you for sharing your experience with us. Thanks also for praising Brianna, she is an awesome leader and sets a fine example. We are so happy that you chose to stay with us while you were in the Asheville area and enjoyed the rooftop bar and your room. Last but not least, everyone was so welcoming, from the check-in folks to the people at the cool bar, to the house keeping staff. We kept getting rid of bugs and a few minutes later, more would come in. Perched atop the Hilton Garden Inn Asheville Downtown, enjoy our downtown Asheville rooftop bar.We take "beer garden" to an elevated level. Our hand-crafted cocktails and locally-sourced beers can be enjoyed on our rooftop, all of which are served with a side of spectacular mountain views. Asheville, NC 4 reviews. Enjoy the rooftop bar and free WiFi. Stay at Hilton Asheville Biltmore Park, just minutes away from Biltmore Estates and a premier hotel among the hotels in Asheville, NC. Prices are calculated as of 21/09/2020 based on a check-in date of 04/10/2020. This is a brand new Hilton Garden Inn with top notch decor and amenities that could pass for a chic New York hotel. We decided to eat in at their dining area for dinner and they did not disappoint. 0.39 miles. The onsite restaurant specialises in local cuisine. Casey at reception was courteous, professional and friendly and Brittany served me from her command of the bar and dinner menu perfectly. We had lots of ladybugs in our room. Explore the heart of the city at Hilton Garden Inn Downtown Asheville. Going off track, we all feel like Singing in the Rain, with gay abandon, the joy your comments have brought to us. We also love using the Hilton APP to obtain our digital key. We really are appreciative of your gracious and positive comments. Ratings by category. Upon inquiry I learned that the chef ran restaurants in Jacksonville before relocating to Asheville. We do have numerous hand sanitizing stations that are being checked through-out the day to ensure they are working properly and full. Hilton Garden Inn Asheville is set in the lush Blue Ridge Mountain town of Asheville, North Carolina. Reviews from Hilton Garden Inn Hotel employees about Hilton Garden Inn Hotel culture, salaries, benefits, work-life balance, management, job security, and more. Select for details … About 15 minute Uber to downtown and a great place to stay. I was warmly welcomed to the property by Kasey at the front desk and she did an excellent job to make sure that my wife and I had an excellent stay. Job Title. The atmoshphere and the staff at this new hotel are welcoming and very accomodating. We look forward to the opportunity to serve you in the future. Breakfast was awesome and service piping hot. Taxes and fees that are shown are estimates only. Explore the heart of the city at Hilton Garden Inn Downtown Asheville. My room overlooked a courtyard lounge which glowed at night with warm fire pits and plush conversation zones. From* $223. Hilton Garden Inn Asheville Downtown, Asheville. I visit Asheville often and will be returning here in the future!More. Hilton Garden Inn® has the space, staff, and amenities for important business meetings and social gatherings of most sizes. more, Lock in the lowest price from these sites. We sure do appreciate your gracious and generous comments. Unwind in an inviting guest room with a comfy bed, Keurig® Brewing System, and ergonomic work desk. Safe travels - we hope to see you again soon! See 25 traveler reviews, 95 candid photos, and great deals for Hilton Garden Inn Asheville South, ranked #54 of 78 hotels in Asheville and rated 4.5 of 5 at Tripadvisor. Beds feature premium bedding. Claim your listing for free to respond to reviews, update your profile and much more. I would certainly welcome the chance to discuss this incident more with you and will be reaching out to you directly. Again thank you for staying with us while you were here in Asheville and I do hope that we could have the chance in the future to serve you again. We sure do appreciate and treasure your gracious comments. We thank you for your patronage and also for the time you took to highlight certain areas and commend Jeff, Renee, and Brittany. We could see them crawling in from a crack between the window and a/c unit. - The restaurant and bar were the hang out spot with. He said he had ladybugs at his house and didn't see the problem. After a day of exploring the Asheville area, unwind in one of our rooms or suites at Hilton Garden Inn Ashville Downtown. The tone was negative. Set in Asheville, 3.7 mi from Biltmore Estate, Hilton Garden Inn Asheville South provides a restaurant. I travel to Asheville a few times a year, and was nervous about traveling in 2020 for obvious reasons. We hope to see you again soon! Flights Vacation Rentals It is conveniently located just off 1-240, and within walking distance of several sights, attractions, restaurants, bars, galleries, and shops in downtown Asheville. While CleanStay practices were published local staff did not appear to take protective protocols seriously. We stayed here for a baseball tournament. Last but not least, everyone was so welcoming, from the check-in folks to the people at the cool bar, to the house keeping staff. We sure do look forward to hosting yourselves in the future. ... check out the special offers available online at Hilton Garden Inn, including Honors promotions. Both Kasey on our desk team and Brianna our Assistant General Manager are incredible team members that we're lucky to have. We are thrilled that you enjoyed your stay! COVID is not something that any of my staff or myself take lightly and the safety of both our staff and guests is at the upmost importance. I wanted to thank you for taking the time to review your stay with us and I sincerely apologize for both the issues with the guest room as well as my staff's response to this issue. There was a nice wine list, a great special and the Granny Smith bread pudding with caramel was delicious. Travel Oct 30/Nov 1. We are also requesting that all of our guests are wearing masks while in any public indoor area of our building, and if they do not have one available we offer them for free. 607 likes. Hilton Garden Inn Sioux Falls South is located in the business and dining district, and minutes from Sioux Falls Airport. My room overlooked a courtyard lounge which glowed at night with warm fire pits and plush conversation zones. Now £122 on Tripadvisor: Hilton Garden Inn Asheville Downtown, Asheville. Hilton Garden Inn Asheville South is located just off I-26, five minutes from restaurants and shopping at Asheville Outlets, 15 minutes from Blue Ridge Parkway and Biltmore Estate, and 20 minutes from Asheville Regional Airport. All rooms have flat-screen TVs and coffee makers. Casey, front desk associate, and Ms. Eller, manager, provided me with the best service for my sons first stay without parents on a business trip. View deals for Hilton Garden Inn - Asheville South, including fully refundable rates with free cancellation. The food was great as well as the bartenders and waitresses. Highly recommend you staying there or go for dinner and drinks. All. Nothing like it in Asheville. The outdoor deck and eating area are especially worth noting. Hilton Garden Inn Asheville Downtown offers 140 accommodations with complimentary newspapers and complimentary toiletries. Hilton Garden Inn Asheville Downtown 309 College Street , Asheville , North Carolina , 28801 , USA TEL: +1-828-255-0001 FAX: +1-828-255-0002 Skip secondary navigation We are disappointed as this hotel is nice but the the customer service is terrible. 3.2. Even with two teams worth of kids running around and playing over the course of the weekend, the hotel staff was always friendly, helpful, and supportive. Hospitably is certainly the backbone of our industry and we failed to live up to that. Enjoy a cooked to order breakfast daily and free area shuttle service. Highly recommend this new Hilton as the place to stay when in Asheville! Please see our partners for more details. Prices are the average nightly price provided by our partners and may not include all taxes and fees. This Asheville hotel provides complimentary wired and wireless Internet access. The outside area is amazing to socialize with family and friends. We look forward to having yourselves over in the near future. We are thrilled that you enjoyed your stay and we are happy to hear that you enjoyed our outdoor terrace and restaurant. Taxes and fees that are shown are estimates only. Review this company. We travel through N.C. several times a year but yesterday we decided to stop and spend the night. Our restaurant and bar currently have both limited hours and limited capacity to meet all requirements provided by the state. The restaurant on-site serves local cuisine. The 24-hour front … The property is 7 km from Biltmore Square. Relax at our pet friendly hotel in Asheville, NC offering complimentary WiFi, a 42-inch HDTV, mini-refrigerator, microwave and coffee/tea maker. Renee and Britany were also instrumental in our fun evening. Very cute lobby, felt like a boutique hotel! Dine with us at our on-site Garden Grille, and enjoy hotel amenities like free WiFi, our free airport and local area shuttle, room service, fitness center, and more. Chef Jeff, thank you! Priceline™ Guest Score [9.0 Wonderful] 【 Hilton Garden Inn Asheville Downtown Reviews 】 Read reviews by verified guests of Hilton Garden Inn Asheville Downtown in North Carolina. This sure is very complimentary and encouraging to all our Team, in the fact that their endeavor to give their best is noticed and appreciated. Guests can make use of the in-room refrigerators and microwaves. Hilton Garden Inn Asheville South Features, 9 Rocky Ridge Rd, Asheville, NC 28806-2224, Lock in the lowest price from these sites, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Assumed that more effort would be taken to protect guests. Asheville Outlets is minutes away. The restaurant serves a delicious hot breakfast and dinner is so good you don't need to go anywhere else. We were pleasantly surprised to find it easy access to I-26. While this is a new hotel it does not appear to be ran in a way to support common sense COVID protections. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The renovation of the property made you feel that this was a newly constructed hotel. Country Inn & Suites by Radisson, Asheville West, NC, Hampton Inn & Suites Asheville Biltmore Village, Country Inn & Suites by Radisson, Asheville Downtown Tunnel Road, NC, Country Inn & Suites by Radisson, Asheville Westgate, NC, Hampton Inn & Suites Asheville Biltmore Area, Hotels near Hilton Garden Inn Asheville South, InterContinental (IHG) Hotels in Asheville, Hotels near (GSP) Greenville-Spartanburg Airport, Hotels near (AVL) Asheville Regional Airport, Hotels near Asheville-Buncombe Tech Asheville, NC, Hotels near University of North Carolina at Asheville, Things to do near Hilton Garden Inn Asheville South, The North Carolina Arboretum: Tickets & Tours‎, New Belgium Brewing Company: Tickets & Tours‎, Asheville Pinball Museum: Tickets & Tours‎, Basilica of Saint Lawrence: Tickets & Tours‎, Western North Carolina Nature Center: Tickets & Tours‎, Biltmore Winery at Antler Hill Village: Tickets & Tours‎, Thomas Wolfe Memorial: Tickets & Tours‎, Botanical Gardens at Asheville: Tickets & Tours‎. 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